Water Well Cap Assembly

Shipping & Returns

SHIPPING POLICY
You can trust your order will be quickly processed and shipped typically withing 24-48 hours. If your order cannot be fulfilled within that time frame we will notify you. We ship products via UPS anywhere in the Lower 48 states within the United States. For orders in Hawaii and Alaska, please contact us before hand to discuss shipping fees. We do not ship outside of the US at this time. Please note that UPS does not ship to P.O. Boxes.

RETURN AND CANCELLATION POLICY
Our goal is to ensure your complete satisfaction with your purchase.

RETURN POLICY
If you are dissatisfied with your order for any reason, you can return your “Unused” items for a prompt refund. Refunds for items returned within 10 days of the purchase date will be credited in the full amount (excluding shipping charges) and the same form as the original payment type. Any claims for damaged order or missing items must be received within 2 business days of receipt of package. Return shipping charges are the responsibility of the buyer. In case following conditions are not met Emergency Water Well reserves the right to charge a 20% restocking fee or refuse the return. items must be returned for refund or exchange within 10 days of original purchase items and packaging must be received in new / undamaged condition return package must include all original items, manuals, etc. return package must include a copy of the original invoice or sales receipt

CANCELLATIONS
If you would like to cancel your order, you can do so provided that the order has not yet been shipped. If the item you want to cancel has been shipped, the order cannot be canceled. However, you can return the item for a refund. See our Return policy.

Shipping & Return Policy updated 04/12/2016